24/7 Self-Serve Water Station
Fast, Clean Always Open
Do you love water but are tired of the lines and deposits? Fill up at Simply Pure anytime and be on your way in minutes. Come by during our operating hours and we will be happy to give you a full demonstration of how the water filling machine works.
Safe, Pure Water Anytime You Need It
Our self-serve dispensers are built for hygiene and reliability. Every unit is sanitized regularly and uses filtered water that meets strict safety standards. With reverse osmosis purification and UV protection in place, you can trust the quality of every refill.
Available 24 hours a day, these stations make it easy to fill up on your schedule. No lineups, no store hours, just clean, affordable water—day or night. Bring your own bottles and enjoy the convenience of fast, contactless service.
- 24/7 Self-Serve Access
- Fully Purified
- Fast, Contactless Refills
- All Size Bottles
Pure Water on Demand
Fill your bottles anytime, day or night, at one of our 24-hour water dispensers. Clean, great-tasting water is always available — just bring your container, tap to pay, and refill as much or as little as you need.
Get Started
Delivery requests and bookings are as easy as 1,2,3.
Frequently Asked Questions
Fill Up Anytime: Your 24-Hour RO Water Station Questions Answered, Victoria BC
Where are the 24-hour water fill stations located in Victoria?
Simply Pure has 24-hour water fill stations at two Victoria locations, Douglas Street and Hillside Avenue. The Douglas Street station sits at 2340 Douglas Street, and Hillside is at A-1581 Hillside Avenue. The Sidney and Duncan locations do not have fill stations, making these two your only options in Greater Victoria.
What type of water do the self-serve fill stations dispense?
The self-serve fill stations dispense reverse osmosis purified water. RO filtration removes contaminants from the source water before it reaches your jug, leaving you with water that’s clean and free of the impurities found in a regular tap supply. If you’re looking for alkaline water specifically, that’s a separate product available at the Simply Pure store locations.
How much does it cost to refill a water jug at the 24-hour station?
A 3-gallon refill is $3.50 and a 5-gallon refill is $4.25 at the Simply Pure fill stations. Other fill sizes are available beyond those two, so you’re not locked into a standard jug format. Payment is contactless tap-to-pay, so exact change isn’t something you need to worry about.
How do the self-serve water dispensers work?
You bring your container, tap to pay at the machine, and the dispenser fills your jug with purified RO water. No account or membership is required. If it’s your first time, Simply Pure staff are happy to walk you through it during store hours at either the Douglas Street or Hillside location.
Do I need to bring my own bottle or can I buy one at the station?
You can purchase a jug directly at the Simply Pure locations if you don’t have one. The stations are designed for self-serve refilling, so bring whatever jug or container you normally use for water. The pricing is listed by the 3 and 5-gallon fill, and other sizes are available if your container is a different volume.
Are the fill stations open 24 hours even when the store is closed?
Yes, the fill stations at Douglas Street and Hillside Avenue are accessible 24 hours a day, every day of the week. The dispensers run independently of store hours, so you can fill up at any time without needing staff present. If you have questions or want a walkthrough, Simply Pure staff are available on-site during regular store hours.
What sizes of jugs can I fill at the self-serve station?
The fill stations handle 3-gallon and 5-gallon jugs, and other sizes are available beyond those two. Beyond those, check with staff at Douglas Street or Hillside if you’re unsure whether your container works with the machine.
How is the water at the fill stations purified?
The fill stations use reverse osmosis purification combined with UV protection to treat the water before it reaches your jug. RO filtration pushes water through a membrane that removes dissolved contaminants, and the UV stage neutralises bacteria and other microorganisms. The result is water that’s consistently clean without the use of additives like chlorine.
How often are the self-serve dispensers cleaned and sanitized?
The Simply Pure dispensers are sanitized on a regular basis as part of routine machine maintenance. The RO and UV purification built into each unit also treats the water continuously, independent of the cleaning schedule. If you ever have concerns about a specific machine, the team at Douglas Street can be reached at (250) 920-4002 ext. 1 and Hillside at ext. 2.
Can I get a demonstration of how the fill station works if it's my first time?
If it’s your first time using the station, Simply Pure staff will walk you through how the machine works during store hours. Hillside is open seven days a week, and Douglas Street is open Monday through Saturday. Stopping by during those windows means you’ll have someone there to answer questions before you fill up on your own.